Something profound is changing our concept of trust, says Rachel Botsman. While we used to place our trust in institutions like governments and banks, today we increasingly rely on others, often strangers, on platforms like Airbnb and Uber and through technologies like the blockchain. This new era of trust could bring with it a more transparent, inclusive and accountable society -- if we get it right. Who do you trust?
Building Your Network by Connect Collaborative
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The speaker shares her top three principles for building a successful business: getting personal with customers, not being afraid to break the rules, and...
